Creative Service Team Associate
2 weeks ago
As a Customer Experience Representative at Michaels Stores, you will play a vital role in ensuring our customers have an exceptional shopping experience. We are seeking a highly motivated and customer-focused individual to join our team.
About UsMichaels is the leading destination for all things creative, with over 1,300 stores across North America and a strong online presence. Our purpose is to fuel the joy of creativity, making us the best place for all things artistic. As a member of our team, you will be part of a collaborative and dynamic environment that prioritizes the wellbeing of our employees.
Job Responsibilities- Deliver friendly customer service, helping customers find products and provide solutions to their needs.
- Ensure a fast and efficient checkout process, adhering to cash handling standards.
- Engage customers on the benefits of our Rewards program and Private Label Credit Cards, and complete enrollments as needed.
- Educate customers on our Voice of Customer (VOC) survey and participate in Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unload, stocking, and planogram (POGs) processes, maintaining store recovery standards.
- Complete merchandise recovery and maintenance tasks, including the merchandise return/go back process and general store recovery.
- Support shrink and safety programs, adhering to Standard Operating Procedures (SOPs) and Company policies.
- Retail and/or customer service experience preferred.
- Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
We offer a competitive salary of $15.50 per hour, paid time off, tuition assistance, generous employee discounts, and more. At Michaels, we prioritize the wellbeing of our teams and strive to create a positive work environment.
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Creative Team Associate
2 weeks ago
Humble, Texas, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Creative Team Associate to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and driving sales through effective merchandise presentation and...
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Creative Team Associate
2 weeks ago
Humble, Texas, United States Michaels Stores Full timeOverviewMichaels Stores is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. Our purpose is to fuel the joy of creativity.
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Creative Retail Associate
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Creative Team Member
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Creative Services Representative
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