Telehealth Operations Specialist

6 days ago


Rome, Georgia, United States Department of Veterans Affairs Full time

About the Job

Join the Department of Veterans Affairs in Rome, GA, as a Telehealth Operations Specialist. This role requires 3+ years of experience supporting Primary Care Services or Connected Care (Telehealth) experience.

Key Responsibilities:

  • Deliver established telehealth competency-based training for clinicians and telehealth staff members.
  • Serve as a telepresenter within scope of practice, functioning as an imager and supporting clinical data for telehealth store and forward applications.
  • Manage real-time clinical telehealth events, provide established patient education, and provide technical and administrative support of telehealth operations.
  • Evaluate telehealth operations and support performance improvement efforts, providing technical support to end-users, scheduling simple and complex intra-facility and inter-facility telehealth appointments, installing, configuring, maintaining, and troubleshooting technology.

About the Team

The Department of Veterans Affairs is committed to delivering world-class healthcare services to our nation's heroes. Our team of dedicated professionals works tirelessly to ensure that every veteran receives the care and respect they deserve.

What We Offer

  • A competitive salary range of $51,807 - $67,351 per year.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Opportunities for professional growth and development in a dynamic and supportive work environment.


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