Food Service Manager

6 hours ago


Metairie, United States Circle K Full time

Job Summary

We are seeking a highly skilled Food Service Manager to join our team at Circle K. As a Food Service Manager, you will be responsible for ensuring all food operational execution in store are followed to maximize sales and reduce waste.

Key Responsibilities

  • Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
  • Be the go-to person in store for employees with questions connected to food products and services
  • Plan and execute food sampling for employees and customers
  • Conduct and lead in-store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
  • Follow up with and conduct refresher training activities for store employees as needed
  • Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
  • Food items are displayed using current Planogram provided by your Business Unit
  • Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
  • Monitor shrink while improving sales, to maximize foodservice profit
  • Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
  • Food safety practices and procedures
  • Conduct needs analysis and provide recommended actions based on BUQAS visits
  • Operate within budgeted expectations

Requirements

  • High school diploma or equivalate
  • Education/instructional, or equivalent retail training experience
  • Leading or supervisory experience desired

Preferred Qualifications

  • Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
  • Experience in training, leadership, team building
  • Skills in collaboration, cooperation, communication and organization
  • Food Manager Certification, Approved certifications include ServSafe and NRFSP
  • Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
  • Customer service-oriented / excellent customer service skills
  • Consistently delivering within deadlines
  • Communicates effectively (written and oral) with customers, management, associates, and vendors

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