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Bilingual Store Associate

2 months ago

Taylor, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Store Associate to join our team at Sherwin-Williams. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective product recommendations and promotions.

Key Responsibilities
  • Provide exceptional customer service, ensuring high levels of satisfaction through prompt and accurate sales transactions, product recommendations, and issue resolution.
  • Build and maintain strong relationships with wholesale and retail customers, understanding their needs and preferences to deliver tailored solutions.
  • Process sales transactions accurately and efficiently, adhering to company policies and procedures.
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis, driving revenue growth and contributing to the success of the store.
  • Stay up-to-date on product knowledge, features, and benefits to effectively communicate with customers and make informed recommendations.
  • Maintain a clean and organized store environment, ensuring a positive customer experience and adhering to company standards.
  • Assist with inventory management, including receiving, stocking, and rotating products to ensure optimal inventory levels and minimize waste.
  • Participate in visual merchandising and display initiatives to create an engaging and attractive store environment.
Requirements
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications
  • Valid, unrestricted driver's license.
  • High school diploma or equivalent.
  • At least one year of experience in a delivery, retail, or customer service position.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.