Housing Specialist Team Lead

3 days ago


Milwaukee, Wisconsin, United States CVR Associates, INC Full time
Job Summary:

We are seeking an experienced Housing Specialist Team Lead to join our team at CVR Associates, INC. This senior position offers a competitive salary of $95,000-$110,000 annually, depending on location and experience. The successful candidate will provide leadership and supervision to the Housing Specialists team, ensuring effective management of housing assistance programs and compliance with regulatory requirements.

Responsibilities:
  • Supervise and mentor Housing Specialists, providing guidance and support to ensure effective performance and adherence to policies and procedures.
  • Ensure all activities comply with applicable laws, regulations, HUD guidelines, and organizational policies. Conduct audits of transactions, including eligibility documents, financial records, and contracts.
  • Train and develop Housing Specialists, providing ongoing support and feedback. Assist in creating training materials and conducting training sessions.
  • Manage complex cases, including conducting in-depth research, preparing summaries and reports, and resolving difficult issues. Ensure program integrity and address potential violations.
  • Lead special projects and manage HAP contracts. Coordinate with other departments and stakeholders to complete projects and initiatives.
  • Handle escalated issues and provide expert guidance on complex problems. Resolve tenant and landlord disputes, including referring cases to appropriate resources if necessary.


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