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Maintenance Operations Manager

2 months ago

Kansas City, Missouri, United States Willow Bridge Property Company Full time
About the Role

We are seeking an experienced Maintenance Operations Manager to oversee the management of maintenance operations for a multi-family residential community. As a key member of our team, you will be responsible for planning, scheduling, and supervising the maintenance staff in the performance of their daily activities.

Key Responsibilities
  • Leadership and Supervision: Hire, train, and develop maintenance staff, ensuring company policies, procedures, and safety practices are applied.
  • Maintenance Operations: Plan, schedule, and supervise the maintenance staff in the performance of their daily activities, including maintenance, installation, and repairs, service requests, turns, cleaning of grounds and common areas.
  • Safety and Compliance: Conduct regular safety inspections of the property, correct any unsafe practices or situations, and ensure all maintenance staff is trained on safety practices, including correct handling of chemicals, supplies, and equipment.
  • Vendor Management: Coordinate with vendors and contractors for installation, maintenance, and repair work.
  • Financial Management: Maintain budget for department, ensuring all projects and scheduling falls within budgetary guidelines.
  • Project Management: Prepare specifications for major planned projects, negotiate and/or solicit bids with contractors and vendors, inspect the work of vendors for quality and conformance to specifications and cost requirements.
  • Inventory Management: Purchase/order maintenance supplies, materials, and appliances in an efficient and cost-effective manner, ensuring inventory is appropriately stocked and maintained.
  • Service Request Management: Ensure Service Requests are appropriately assigned and completed by team within required time frame.
  • Quality Control: Ensure Make-readies and other maintenance projects are completed accurately and timely according to company quality standards.
Requirements
  • Experience: Minimum of 5 years related maintenance experience, property management experience preferred.
  • Leadership: Proven ability to supervise and lead a large team.
  • Technical Skills: Advanced level of understanding and experience in basic trades, including electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
  • Certifications: Certifications preferred in HVAC and EPA.
  • Communication: Effective communication and interaction with management team, partners, subordinates, vendors, or residents, sufficient to exchange or convey information and to give and receive work direction.
  • Technical Skills: Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting, and small machinery repair.
  • Computer Skills: Basic computer skills, able to operate mobile device, PC.
  • Availability: Must be available for regular on-call work assignments/emergency calls and work scheduled off-hours and emergency overtime as required.
What We Offer

We offer competitive pay, a benefits package that includes health, dental, vision, and 401(k), and opportunities for career development and advancement.