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Shuttle Booking Specialist

2 months ago


Kirkwood, Missouri, United States Vail Resorts Full time
Job Overview

Craft Memorable Experiences

Embrace the opportunity to work in a vibrant environment, where you can immerse yourself in the beauty of nature while forming lasting relationships with colleagues and guests from diverse backgrounds.

With numerous resorts across various continents, you can opt for a seasonal role or embark on a long-term career path. From your first day, you will enjoy competitive compensation, complimentary passes, free ski and snowboard lessons, substantial retail discounts, and the chance to enhance your skills through our premier training and development programs, alongside wellness benefits to support your journey.

Employee Advantages


• Ski and Mountain Benefits: Complimentary passes for staff, discounted lift tickets for friends and family, and free ski lessons.

• Additional employee discounts on accommodations, dining, equipment, and mountain transportation.

• 401(k) Retirement Savings Plan.

• Employee Support Program.

• Comprehensive training and professional growth opportunities.

• Referral Incentive Program.

For further details, please review the Benefits Eligibility Summary.

Position Summary:

As a Reservations Specialist, your role will be to create unforgettable experiences for our guests by offering local insights and assistance for our shared shuttle services, private vehicles, and charter transportation using our booking system. You will be responsible for understanding our offerings to effectively coordinate and fulfill guests' travel requirements.

Position Specifications:

  • Expected Compensation Range: $22.76
  • Work Schedule: Full Time
  • Experience Level: Entry

Key Responsibilities:

  • Respond to calls in a courteous, professional, and timely manner.
  • Manage and update reservations for our Shared Shuttles, Private vehicles, and Charter services.
  • Comprehend our Products and Services to provide guests with suitable transportation options.
  • Maintain a positive and welcoming demeanor with both guests and team members in a fast-paced environment.
  • Collaborate with internal teams, including dispatch, operations, and sales representatives.
  • Perform additional tasks as assigned.

Position Requirements:

  • No prior experience is necessary; we will provide all the training needed to perform your duties safely.
  • A willingness to learn and develop.
  • Fluency in English is required.

The anticipated pay range is $22.76. This is the range we expect to offer for this position, with individual compensation determined by various factors.

Vail Resorts is committed to equal opportunity employment. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other status protected by applicable law.

Requisition ID: 503046
Job Code Function: Driving