Laboratory Courier I Position
3 weeks ago
Courier Services Job Description
Job Summary:
The Laboratory Courier I is responsible for ensuring the verification of specimens picked up at various locations and optimum transport of specimens at correct temperatures to maintain sample integrity.
Key Responsibilities:
- Responsible for recording, monitoring, and maintaining the temperature ranges for frozen, ambient, incubated, and refrigerated laboratory specimens.
- Delivers mail and materials to clients as designated by the supervisor or lead courier on a daily basis.
- Fills client supply orders on a daily basis and meets 24 hours turn-around for consumables and 48 hours for printed material.
- Enforces the laboratory specimen rejection/acceptance policy by confirming patient identification on specimens and requisitions.
- Maintains timeliness of assigned routes with associated timetables for each site to ensure turnaround times and optimal specimen receipt and reporting are met.
- Create and maintain database (provided route sheets) of stops, mileage, start and end times.
- As directed by supervisor or lead courier, assists with new hire training, safety, policies and procedures.
Vehicle Maintenance:
Performs basic vehicle maintenance (i.e., all necessary fluids, fuel, and normal lubricants kept at required operating levels). Lights, as well as air pressure in tires, should be checked periodically. Maintains vehicle in top operational condition and appearance. Operates in a non-destructive and careful manner through utilization of primary roadways, slowing for rough roadways, railroad crossings, and construction sites, etc. Adheres to posted speed limits.
Reports:
Reports any potential vehicle malfunctions immediately to designated person. Reports any accident or vehicle issues immediately and completes appropriate reports.
Additional Responsibilities:
Reports to Supervisor any medication used or illnesses requiring medications which could cause drowsiness, or any other reason for potential impairment. Drivers are responsible for maintaining the cleanliness of vehicles.
P-Card Use and Reporting:
Maintains training for the assigned P-card and its use. Retains all receipts and documentation of expenses in an organized fashion so that when required for reporting, or if questions, they can be obtained in a timely fashion. Completed P-Card reports must be entered on a regular and timely basis, as dictated by the Pathology Fiscal Office. Assigns a delegate from the Fiscal Office to the P-Card account. P-Cards to be used only for approved expenses.
Client Compliance:
Have the ability to speak conscientiously to existing and potential customers and represent the company in the most professional manner. Escalate customer concerns or new customer opportunities to management.
Laboratory Processes:
Have strong organizational and critical thinking skills and a customer-focused mindset. Able to identify potential customers they may discover along the way and effectively communicate those discoveries to PathLabs Client Relations team. Work to better the customer experience by helping to solve problems, brighten days, and elevate concerns to management. Provide support to Laboratory personnel as required.
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