Paratransit Coordinator

2 weeks ago

San Bernardino, California, United States Transdev Full time
About the Role:
We are seeking a skilled and customer-focused Paratransit Coordinator to join our team. As a key member of our team, you will be responsible for scheduling transportation, providing quality customer service to clients, and ensuring that all interactions are handled in a professional and courteous manner.

Responsibilities:
* Schedule transportation for clients
* Provide quality customer service to clients by phone or in person
* Ensure that all interactions are handled in a professional and courteous manner
* Meet or exceed established performance requirements
* Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in operations and procedures manuals

Requirements:
To be successful in this role, you will need to have excellent communication skills, both written and verbal, and be able to work well in a team environment. You should also be able to operate a computer, complete any training requirements, communicate clearly in English, and exercise good business telephone etiquette.

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