Customer Experience Representative

3 days ago


Lexington, Kentucky, United States Carolina Aire Systems Llc Full time
HVAC Customer Service Representative Job Opportunity

We are seeking a highly motivated and customer-focused individual to fill the role of HVAC Customer Service Representative. As a key member of our team, you will be responsible for providing top-notch customer service, resolving technical issues, and ensuring seamless communication with our clients.

Key Responsibilities:
  • Respond to customer inquiries and provide accurate information regarding products and services
  • Troubleshoot and resolve product-related concerns
  • Develop and maintain a comprehensive knowledge base of our offerings
  • Collaborate with internal teams to ensure efficient resolution of customer issues

Requirements:

  • Previous experience in customer-facing roles or related fields
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • A positive attitude and professional demeanor

About Our Company:

Carolina Aire Systems LLC is a family-owned business committed to delivering exceptional services to our clients. We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience, plus a comprehensive benefits package, including Paid Time Off, 401(K), and paid holidays. If you're passionate about delivering outstanding customer experiences and working in a dynamic team environment, we encourage you to apply

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