Customer Experience Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to fill the role of HVAC Customer Service Representative. As a key member of our team, you will be responsible for providing top-notch customer service, resolving technical issues, and ensuring seamless communication with our clients.
Key Responsibilities:- Respond to customer inquiries and provide accurate information regarding products and services
- Troubleshoot and resolve product-related concerns
- Develop and maintain a comprehensive knowledge base of our offerings
- Collaborate with internal teams to ensure efficient resolution of customer issues
Requirements:
- Previous experience in customer-facing roles or related fields
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- A positive attitude and professional demeanor
About Our Company:
Carolina Aire Systems LLC is a family-owned business committed to delivering exceptional services to our clients. We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience, plus a comprehensive benefits package, including Paid Time Off, 401(K), and paid holidays. If you're passionate about delivering outstanding customer experiences and working in a dynamic team environment, we encourage you to apply
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