IT Manager

We are seeking an experienced IT Manager to lead our Client Technology Services team. As a key member of our IT organization, you will be responsible for managing a team of IT professionals, optimizing client-facing services, and implementing effective service strategies.

• Lead and inspire a team of IT support professionals, fostering an environment of collaboration, trust, and continuous learning.
• Build and maintain strong relationships with internal stakeholders and cost-recovery clients, understanding their needs and aligning services accordingly.
• Oversee deployment, configuration, and maintenance of desktop hardware and software for internal and cost-recovery clients, exploring virtual desktop infrastructure (VDI) solutions and desktop-as-a-service (DaaS) solutions.
• Develop and implement comprehensive asset management strategies, considering organizational goals, risk, compliance, and cost-effectiveness.
• Monitor and manage cloud costs, identifying trends and usage patterns to optimize cloud costs and develop strategies that balance cost savings with performance and scalability.

• At least a baccalaureate degree in the field, with experience in managing client-facing IT services and/or IT support professionals.
• Modern desktop management, VDI, and DaaS experience, as well as cloud cost management experience.
• Certifications in cloud platforms like AWS Certified Solutions Architect, Google Professional Cloud Architect, or Microsoft Certified: Azure Solutions Architect Expert.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.