Personal Lines Insurance Account Manager

3 weeks ago


Fort Myers, Florida, United States AWA Insurance Full time
Job Overview

AWA Insurance, a leading insurance provider in Fort Myers, FL, is seeking an experienced Personal Lines Insurance professional to join our team as a Customer Service Representative. This full-time position involves servicing current book of personal lines customers and processing their renewals.

About the Role
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, billing clarification, audit disputes, and claims service.
What We Offer
  • Base salary plus bonus
  • Paid time off (vacation and personal/sick days)
  • Profit sharing
  • Health insurance
  • Valuable experience and growth potential/Opportunity for advancement within the agency
Requirements
  • Insurance Customer Service experience; minimum 1 year
  • Excellent communication skills - written, verbal, and listening
  • Self-motivated
  • Ability to multi-task
  • Property & Casualty 2-20 or 4-40 license


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