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Supervisor I

1 month ago

Castle Rock, Colorado, United States Tapestry Full time
Job Title: Supervisor Outlet

Primary Purpose:

  • Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.
  • Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
  • Ensure all associates complete the sales training program and develops strong product knowledge across all categories.
  • Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
Leadership Presence:
  • Achievement of personal sales goals.
  • Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
  • Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
  • Foster a team environment by creating a fun, competitive, inviting atmosphere.
Building Brand Equity:
  • Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
  • Ensure brand and operating standards are met to support brand consistency.
  • Ensure store presentation standards are achieved and maintained.
Operational Excellence:
  • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
  • Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
  • Adherence to Kate Spade loss prevention policies and operational procedures.