Shift Leader
4 weeks ago
We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin' Donuts. As a Shift Leader, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and achieve operational excellence.
Key Responsibilities- Coach and develop Crew Members to improve their skills and performance
- Ensure seamless execution of operational Brand standards
- Provide timely feedback and recognition to team members
- Meet safety and sanitation standards
- Anticipate and understand guests' needs and exceed their expectations
- Previous experience working in a cafe or quick service restaurant
- Ability to work well in a team environment
- Passion for delivering exceptional customer service
- Strong communication and leadership skills
Dunkin' Donuts is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day.
We value our employees as much as we value our customers and strive to create a positive and supportive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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