Shift Leader

4 weeks ago


Somerset, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin' Donuts. As a Shift Leader, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and achieve operational excellence.

Key Responsibilities
  • Coach and develop Crew Members to improve their skills and performance
  • Ensure seamless execution of operational Brand standards
  • Provide timely feedback and recognition to team members
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
Requirements
  • Previous experience working in a cafe or quick service restaurant
  • Ability to work well in a team environment
  • Passion for delivering exceptional customer service
  • Strong communication and leadership skills
About Us

Dunkin' Donuts is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day.

We value our employees as much as we value our customers and strive to create a positive and supportive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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