VP of Client Experience Leader
3 days ago
Drive revenue growth and client satisfaction as our VP of Client Experience Leader.
About the Role:
This strategic position demands a visionary leader to oversee high-performing teams managing large-scale project portfolios, generating $10-15M in revenue. As a Relationship Architect, you'll build and maintain exceptional client relationships, ensuring the highest levels of service and partnership.
Your Key Responsibilities:
- Lead a team of direct reports, fostering client retention and driving professional growth.
- Identify and analyze opportunities for client growth using a consultative approach and sharp analytical skills.
- Cross-functionally collaborate with various teams to exceed client expectations and align solutions with business objectives.
- Mentor and develop top talent, promoting a culture of innovation and excellence.
Required Skills and Qualifications:
- Client Services Expertise: 9+ years of experience in a senior client services role, managing executive-level client relationships.
- Leadership Expertise: 4+ years of experience leading teams and developing top talent.
- Tech Industry Knowledge: Strong background in the IT or technology services sector.
- Consultative Strategy: Extensive experience in client services, with a consultative mindset and ability to drive business growth.
- Effective Communication: Advanced level of English for clear and effective communication.
We Offer:
- Flexibility: Work from anywhere, enhancing creativity and innovation.
- Tailored Compensation: Personalize your earnings to suit your financial goals.
- Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.
- Autonomous Workflow: Manage your schedule for work-life balance.
- Well-being: Enjoy generous leave policies for rest and rejuvenation.
- Diversity & Inclusion: Thrive in a diverse and inclusive environment.
- Collaboration: Engage with industry leaders for collective growth.
- Development: Access mentorship and growth opportunities for continuous advancement.
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