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Business Process Analyst

1 week ago


Albany, New York, United States StateJobsNY Full time
Job Description

The Senior Administrative Analyst is a key member of the StateJobsNY team, responsible for conducting studies and analyzing Division of Design and Construction work. This individual will assist in the development and implementation of D&C operating systems, document control, and developing recommendations to help management identify and solve problems.

Main Responsibilities:

  • Document business processes across all Divisions within Design and Construction, highlighting inefficiencies.
  • Make recommendations for business process improvement to a governance committee comprised of division leadership.
  • Maintain business process workflows to align with ever-changing design and construction standards.
  • Assist in implementing changed and/or newly developed business processes at the request of division leadership or legislative mandate.
  • Participate in Strategic Planning Initiatives related to improving D&C operations.
  • Coordinate procedure manual updates to ensure continuity across all divisions.
  • Act as a Change Agent for D&C and participate in Change Management workshops.