Healthcare Dispatcher Position with Competitive Pay

2 weeks ago


Durand, Wisconsin, United States Crothall Healthcare Full time
About the Role

We are seeking a skilled Dispatcher to join our team at Crothall Healthcare. This part-time position offers a competitive hourly rate of $18.00-$20.00.

Job Summary

This dispatcher will coordinate and monitor Patient Transportation services, ensuring timely and accurate dispatch and management of customer transportation requests.

Responsibilities
  • Provide quality customer service by delivering one-on-one attention to detail.
  • Understand and apply knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
  • Determine, explain, and develop dispatcher logic and transporter activities.
  • Direct the activity of the transport function and transporters, ensuring timely completion of tasks.
  • Monitor procedures related to availability and completion tasks, and follow up on issues related to service and operations.
  • Serve as a liaison between Patient Transportation and other departments.
  • Assign, collect, and distribute pagers. Monitor daily sign-in/out procedures.
  • Develop and promote positive customer service relationships with patients, patient family members, visitors, and staff.
  • Ensure accurate, timely dispatch of transport requests.
  • Ensure maximum staff productivity.
  • Resolve problems related to patient, visitor, staff, or employee complaints.
Benefits

As a valued member of our team, you will be eligible for:

  • A competitive hourly rate of $18.00-$20.00.
  • Full-time and part-time positions offer benefits such as Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits.
  • Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Crothall is a member of Compass Group, an equal opportunity employer committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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