Automotive Service Advisor
4 weeks ago
About the Role:
As an Automotive Service Advisor at Jiffy Lube, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary responsibilities will include analyzing customer needs, providing personalized service recommendations, and ensuring seamless interactions with our guests. You will be the face of our brand, and your ability to build strong relationships and deliver outstanding customer service will be crucial to our success.
We value our team members and provide comprehensive training through Jiffy Lube University to ensure your success in this role. Our award-winning training program will equip you with the skills and knowledge needed to excel in this position.
Key Responsibilities:- Enhance customer retention and satisfaction through personalized service recommendations
- Analyze customer needs and provide tailored solutions
- Interact face-to-face with guests, resolving issues and addressing special circumstances
- Contribute to sales growth and customer loyalty
- Minimum 1-year experience in a dealership, automotive shop, tire center, or quick lube required
- High school diploma or GED necessary
- Ability to read, interpret documents, and communicate effectively
- Certification opportunities available at Jiffy Lube University
Competitive starting rate of pay ($12-$15 per hour)
- World-class training
- Medical & Dental Insurance
- Paid Vacation and Holidays
- Uniforms provided
- Opportunities for advancement
- Company Discounts
- Flexible Schedule
- Great Team Environment
- And more...
Ability to stand for extended periods on hard surfaces
- Work in varying temperatures and noise levels
- Lift and move items up to 50 pounds
- Perform physical tasks as required
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