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Room Quality Supervisor

2 months ago

Topeka, Kansas, United States Hotel Equities Full time

Company Overview:
Hotel Equities is a distinguished hotel development and management firm dedicated to delivering exceptional hospitality experiences. We are currently seeking a talented Housekeeping Inspector for our SpringHill Suites property in Topeka, KS.

Position Summary:
The primary goal of the Housekeeping Inspector is to enhance guest satisfaction by ensuring that all customer rooms are maintained to the highest standards of cleanliness and organization. This role involves overseeing the housekeeping staff and coordinating their efforts to provide a welcoming environment for our guests.

  • Oversees and directs room cleaning staff to ensure efficient housekeeping operations.
  • Conducts daily inspections of cleaned rooms to verify adherence to company cleanliness standards.
  • Maintains accurate records of room status and communicates with the front desk regarding any discrepancies.
  • Handles special requests for room changes and prioritizes cleaning tasks based on guest needs.
  • Inspects all check-out and stay-over rooms to guarantee they meet quality expectations.
  • Documents and reports any maintenance issues for prompt resolution.
  • Ensures that all housekeeping supplies are adequately stocked and organized.
  • Trains and mentors new housekeeping staff to uphold company standards.
  • Collaborates with other hotel departments to ensure seamless service delivery.
  • Strives to exceed guest expectations through exceptional service and attention to detail.

Qualifications:
Applicants should possess a high school diploma or equivalent. Previous experience with major hotel brands is preferred.

Key Skills:
Candidates must demonstrate strong leadership, communication, and organizational skills. The ability to work in a fast-paced environment while maintaining a focus on quality is essential.

Physical Requirements:
This position requires frequent walking, standing, and the ability to lift and move items weighing up to 15 lbs regularly. Candidates should be capable of pushing and pulling heavier equipment as needed.

Benefits:
Hotel Equities offers a comprehensive benefits package, including medical, dental, and vision coverage, vacation pay, and opportunities for career advancement.