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Transportation Specialist
1 month ago
The Bus Driver plays a vital role in ensuring the safety and comfort of passengers while operating buses efficiently and professionally. The routes provided to the Bus Driver are pre-determined by the Psychosocial Rehabilitation Directors and are subject to changing depending on need. This role also requires excellent customer service and friendliness when interacting with CTS consumers.
Responsibilities and Duties:- Safely and Efficiently Operate a Shuttle Van: Safely and efficiently operate a shuttle van to transport passengers to and from designated locations.
- Practice Proper Time Management: Practice proper time management to complete tasks and keep bus schedule on schedule.
- Provide Excellent Customer Service: Provide excellent customer service by ensuring a comfortable and pleasant experience.
- Communicate Effectively: Communicate effectively with passengers and guardians to provide information about routes, schedules, and any other relevant details, and addressing their concerns.
- Maintain a Professional Demeanor: Maintain a professional and courteous demeanor at all times.
- Assist Passengers with Disabilities: Assist passengers with disabilities in boarding and exiting the bus as required by law.
- Adhere to Traffic Laws: Adhere to all traffic laws and regulations while driving the CTS van.
- Maintain Cleanliness and Appearance: Maintain cleanliness and appearance of the CTS van.
- Ensure Passenger Safety: Ensure passengers are seated safely and secure their belongings.
- Enforce Safety Rules: Enforce safety rules and regulations, including the use of seat belts.
- Conduct Pre-Trip and Post-Trip Inspections: Conduct pre-trip and post-trip inspections of the bus to identify any maintenance issues or safety concerns.
- Resolve Simple Mechanical Problems: Resolve simple mechanical problems that may occur unexpectedly.
- Report Maintenance Needs: Report any mechanical problems or maintenance needs to the appropriate authorities.
- Keep the Bus Clean: Keep the interior and exterior of the bus clean and well-maintained.
- Respond to Emergencies: Respond calmly and effectively in case of emergencies, such as accidents or breakdowns, and follow established emergency procedures.
- Evacuate Passengers Safely: Evacuate passengers safely in emergency situations.
- Complete Required Reports: Complete required reports, such as incident reports, maintenance logs, and time sheets, accurately and in a timely manner.
- Report Accidents and Incidents: Report any accidents, incidents, or safety violations to the appropriate authorities.
- High School Diploma: High school diploma, or equivalent.
- Valid Driver's License: Valid driver's license with a clean driving record.
- Age Requirement: At least 21 years old.
- Previous Experience: Previous experience as a shuttle driver, limousine driver, or delivery driver is preferred.
- Communication Skills: Excellent communication skills in English and Spanish.
- Customer Service Skills: Ability to provide outstanding customer service in a professional manner.
- Knowledge of Local Roads: Knowledge of local roads, routes, traffic patterns, traffic laws and regulations.
- Maintenance Knowledge: Possess basic maintenance knowledge.
- GPS Navigation: Ability to read and follow GPS directions.
- Ability to Drive: Ability to drive a vehicle for most of the shift and carry out most maintenance requests when necessary.
