Construction Permit Manager

6 days ago


New York, New York, United States PermitFlow Full time
Job Description

We are seeking an experienced and results-driven Permit Operations Manager to join our team. The ideal candidate will oversee all aspects of permit operations, optimizing efficiency, meeting quality standards, and driving continuous improvement initiatives.

  • Oversee day-to-day activities, including initial research, application submissions, and customer reporting.
  • Lead and mentor a high-performing operations team, fostering a culture of excellence, collaboration, innovation, and continuous improvement.
  • Guide new customers through onboarding, ensuring a smooth transition and successful implementation of our products or services.
  • Build strong customer relationships, understanding business goals, identifying areas for improvement, and communicating needs to relevant teams.
  • Identify opportunities for process optimization and efficiency enhancements across operational areas, implementing best practices and driving continuous improvement initiatives.
  • Monitor and analyze performance data to track progress, identify trends, and highlight areas for improvement.
  • Conduct regular data audits and quality checks to maintain performance metric reliability and consistency.


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