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Quality Assurance Expert

1 week ago

Everett, Massachusetts, United States Mindlance Full time
About the Role

We are seeking a highly skilled Functional and Performance Tester for Salesforce to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality of our Salesforce applications.

In this position, you will be responsible for all aspects of functional and performance testing for the Salesforce application used by several business units within the Department of Elementary and Secondary Education.

Manual testing will be the primary approach, with automated testing used to improve efficiency.

Duties and Responsibilities
  1. Collaborate with development teams and stakeholders to understand business requirements and translate them into comprehensive test cases and scenarios.
  2. Design and develop test plans, test cases, and test scripts for Salesforce applications, including customizations and integrations to ensure system requirements are met.
  3. Execute manual and automated tests to validate the functionality, performance, and security of Salesforce solutions.
  4. Identify, document, and track defects using bug tracking tools like JIRA.
  5. Perform regression testing to validate fixes and ensure that new enhancements do not adversely impact existing functionality.
  6. Review test results and evaluate for conformance to design.
  7. Serve as a subject matter specialist providing testing know-how to make our software solutions defect-free when delivered.
  8. Provide regular status updates on testing progress, issues, and risks to your Project Manager to ensure timely delivery.
  9. Test the application using sound engineering practices and employing solid Source Code Management practices.
  10. Software black box and white box testing, load testing, and integrated systems testing.
  11. Testing of database content and multiple interfaces, include SOA and Web Services.
  12. May be required to be available for stand-by duty and, if necessary, overtime hours to resolve critical system problems and/or perform production system maintenance as well as to respond to emergencies.
  13. Collaborate with cross-functional teams to continuously improve testing processes, tools, and methodologies.
  14. Contribute to the overall quality assurance strategy and participate in team meetings and knowledge-sharing sessions.
Requirements
  • 5+ years of experience as a software quality assurance specialist.
  • In-depth knowledge of Salesforce platform features, configurations, and capabilities.
  • No less than 1 year of experience with web services APIs and complex data structures.
  • No less than 1 year of experience with COTS testing tools such as Silk, RFT, QTP, Selenium or Loadrunner.
  • Testing experience in different web browsers on various operating systems.
  • Excellent problem-solving and analytical skills and a strong testing aptitude. Be able to re-produce reported potential system bugs by end users and create defect items for confirmed bugs in JIRA.
  • Experience with Agile methodology.
  • Experience with database testing and good understanding of SQL queries.
  • Strong knowledge of software quality assurance best practices.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Project life cycle experience in a structured development methodology.
  • Excellent communication & documentation skills.
  • A 'can-do' attitude and team spirit.