Night Auditor
7 days ago
Coatesville, Pennsylvania, United States
Gulph Creek Hotels
Full time
Job SummaryWe are seeking a highly skilled Night Auditor to join our team at Gulph Creek Hotels. As a Night Auditor, you will be responsible for ensuring accurate hotel accounting of guest transactions, billing, and hotel revenue. You will also be charged with the same responsibilities as a Front Desk Agent.
Key Responsibilities- Guest Service: Maintain a high level of guest service as the driving philosophy of the operation. Demonstrate a commitment to guest service in responding promptly to guests' needs.
- Front Desk Operations: Greet all guests, process guest reservations, registration, and departures. Offer guest assistance at every opportunity and respond to all guest requests efficiently.
- Night Audit Operations: Close and balance room accounts, count and balance cash and credit card receipts, and balance all department transactions.
- High School diploma or equivalent, plus relative experience in customer service.
- Ability to read and speak English and comprehend simple instructions, short correspondence, and memos.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.