Customer Service Representative

4 weeks ago


Dallas, Texas, United States ValorVIP Full time
Customer Service Representative

ValorVIP is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients receive the highest level of service.

Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer service metrics and targets
  • Participate in ongoing training and development to improve customer service skills and knowledge
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Professional development and training opportunities
  • Collaborative and dynamic work environment


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