Jewelry Refinisher

Join Helzberg Diamonds as a skilled Jewelry Polisher and contribute to the success of our Distribution Center. As a key member of our team, you will be responsible for supporting the S.S.C. jewelry shop by completing final stages of repair and refurbishment services on merchandise consistent with company quality standards.

• Perform all requested and necessary finishing work on jewelry to include polishing, rhodium plating, and cleaning of customer, pre-owned, and vendor merchandise.
• Meet established deadlines for repair completion, refurbishment work, and requested estimates.
• Produce an expected volume of work while maintaining an acceptable turn-around time and ensuring the repair shop achieves budgeted expectations.
• Inspect all repair and refurbishment work to ensure a high level of workmanship before being sent to stores and customers.
• Properly spend supply expense dollars by maintaining adequate inventory levels without excess.
• Ensure that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Contribute to maximizing the financial return of precious metal recoveries by following proper asset recovery procedures to achieve expected asset recovery ratio.
• Perform operations within company guidelines and procedures and keep the shop clean and organized.
• Adhere to all safety-related procedures as outlined in the shop manual to reduce the risk of accidents.
• Answer questions from associates concerning repair policies and procedures.
• Work well with teammates to achieve results and willingly perform additional duties as assigned.

• High school diploma required.
• One+ year(s) of related experience or training required.
• Basic knowledge of jeweler's tools, machinery, and equipment required.
• Basic jewelry repair knowledge.
• Previous metal working or finishing experience preferred.
• Ability to be a good decision maker with strong problem-solving skills required.
• Must be detail-oriented with good organizational skills and strong communication skills.

Regular, predictable onsite attendance is required to perform essential functions involving interactive behaviors with co-workers and managers, operation or manipulation of equipment and/or materials located only on site, and direct interaction with internal and/or external customers.