Automotive Service Consultant

2 weeks ago

Ellenwood, Georgia, United States Gp Automotive & Worth Llc Full time
Job Overview

We are seeking a dedicated and customer-focused Automotive Service Consultant to enhance our operations. In this role, you will play a vital part in delivering outstanding customer service and ensuring the efficient functioning of our front office.

Key Responsibilities

Customer Interaction: Welcome clients and assist them with their automotive service requirements.

Issue Assessment: Engage with customers to comprehend their vehicle problems and inquiries.

Service Order Preparation: Generate precise and comprehensive service orders for our technicians.

Status Updates: Keep clients informed regarding the progress of their vehicles.

Record Maintenance: Maintain detailed records of customer interactions and service history.

Follow-Up: Conduct follow-ups with customers to ensure their satisfaction with the services rendered.

About GP Automotive & Worth LLC

GP Automotive & Worth is a family-operated establishment committed to providing honest and professional automotive repair and maintenance services. Our ASE (Automotive Service Excellence) certified technicians utilize the latest automotive technology to manage all major and minor repairs on both foreign and domestic vehicles.

As a certified NAPA AutoCare Center, we offer the advantages of a recognized national entity while preserving the personal touch characteristic of a family-owned business.

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