Customer Service Liaison

3 weeks ago


Loves Park, Illinois, United States Markus Smith - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented Receptionist - State Farm Agent Team Member to join our team at Markus Smith - State Farm Agent.

Responsibilities
  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.
Requirements
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish preferred
Compensation

The estimated annual salary for this position is $40,000 - $60,000 depending on location and experience.



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