Clinical Guidance Specialist
5 days ago
Job Summary:
The Clinical Guidance Specialist will provide clinical guidance, subject matter expertise, and direction to clinical and programmatic staff members in a 24/7/365-Behavioral Crisis Center. This role will also coordinate multidisciplinary treatment services between three specialty crisis clinics operating under one roof and serve as a community program liaison to external treatment, recovery, and referral programs and systems.
Key Responsibilities:
- Develop, evaluate, and modify current programs as necessary
- Assist with hiring and staff development
- Develop training guidelines and operational standards
- Promote integrated collaboration and regularly monitor quality assurance
- Act as a liaison to community stakeholders, including police, medical partners, and agents of public safety
- Directly supervise certain staff members of the BCC and indirectly supervise staff of other departments during multidisciplinary work
- Assist in coordination and oversight of operational/financial considerations of the BCC
- Participate in and contribute to staff development activities
- Assist with crisis intervention and facilitate admissions to the BCC and transfers back to police custody, medical facilities, etc.
- Provide face-to-face crisis intervention, de-escalation techniques, and brief behavioral intervention and document contacts on appropriate forms and client records
- Judiciously complete documentation and related paperwork required for billing purposes
- Perform general clerical duties, including maintaining accurate client records
- Oversee staff scheduling of the 24-7 BCC and assist in coordination and oversight of Key Performance Indicators for the BCC
- Be responsive to all Quality Assurance procedures of the organization and cooperate with utilization review procedures
Requirements:
- Master's degree or higher in Human Services or related field
- Successful completion of background check, including criminal record, driving record, abuse/neglect, and fingerprint check
- All training requirements, including Relias, at the beginning of employment and annually thereafter
Burrell Behavioral Health is an Equal Opportunity and Affirmative Action Employer.
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