Clinical Guidance Specialist

5 days ago


Independence, Missouri, United States Burrell Behavioral Health Full time

Job Summary:

The Clinical Guidance Specialist will provide clinical guidance, subject matter expertise, and direction to clinical and programmatic staff members in a 24/7/365-Behavioral Crisis Center. This role will also coordinate multidisciplinary treatment services between three specialty crisis clinics operating under one roof and serve as a community program liaison to external treatment, recovery, and referral programs and systems.

Key Responsibilities:

  • Develop, evaluate, and modify current programs as necessary
  • Assist with hiring and staff development
  • Develop training guidelines and operational standards
  • Promote integrated collaboration and regularly monitor quality assurance
  • Act as a liaison to community stakeholders, including police, medical partners, and agents of public safety
  • Directly supervise certain staff members of the BCC and indirectly supervise staff of other departments during multidisciplinary work
  • Assist in coordination and oversight of operational/financial considerations of the BCC
  • Participate in and contribute to staff development activities
  • Assist with crisis intervention and facilitate admissions to the BCC and transfers back to police custody, medical facilities, etc.
  • Provide face-to-face crisis intervention, de-escalation techniques, and brief behavioral intervention and document contacts on appropriate forms and client records
  • Judiciously complete documentation and related paperwork required for billing purposes
  • Perform general clerical duties, including maintaining accurate client records
  • Oversee staff scheduling of the 24-7 BCC and assist in coordination and oversight of Key Performance Indicators for the BCC
  • Be responsive to all Quality Assurance procedures of the organization and cooperate with utilization review procedures

Requirements:

  • Master's degree or higher in Human Services or related field
  • Successful completion of background check, including criminal record, driving record, abuse/neglect, and fingerprint check
  • All training requirements, including Relias, at the beginning of employment and annually thereafter

Burrell Behavioral Health is an Equal Opportunity and Affirmative Action Employer.



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