Customer Engagement Specialist

4 weeks ago


D'Iberville, United States Crunch Fitness - South MS Full time
Position Overview

Crunch Fitness - South MS is seeking dedicated Member Services professionals who are eager to contribute to a vibrant team and enhance their personal growth within a leading fitness organization.

Benefits for Team Members:
  • Complimentary Gym Membership at Peak Results
  • Opportunities for Commission Earnings
  • Exclusive Employee Discounts
  • Specialized Customer Service Training tailored to Crunch Franchises
  • Access to discounted and complimentary certification programs
  • Opportunities for cross-training into various roles (such as group fitness instructor, personal trainer, or management training)
Position Requirements:
  • Availability for overnight shifts 3-5 times weekly
  • Fluency in English (bilingual skills in Vietnamese or Spanish are advantageous)
  • Strong reading and writing capabilities
  • Proficient computer skills
  • Current CPR AED certification
Essential Skills:
  • Dynamic and engaging personality
  • Genuine passion for assisting others in achieving their health and fitness aspirations
  • Excellent verbal communication and customer service abilities
Key Responsibilities:
  • Exhibit knowledge of the Crunch brand and embody the mission statement in daily interactions.
  • Create a welcoming atmosphere at the Front Desk to ensure a positive first impression.
  • Check-in and warmly greet all members and guests.
  • Conduct guided tours and showcase amenity offerings to potential members.
  • Achieve membership sales targets and commission goals.
  • Consistently promote products, services, and special events.
  • Operate the Point-of-Sale system and demonstrate proficiency with onsite technology.
  • Maintain knowledge of club facilities, services, and schedules.
  • Ensure a clean and organized work environment and fitness area.
  • Adhere to company policies and procedures at all times.
  • Maintain a professional demeanor consistently.

We encourage interested candidates to submit their resumes for consideration.

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.



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