Night Auditor

We are seeking a highly skilled Night Auditor to join our team at Santa Ana Star Casino. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records, while also providing exceptional guest service.

• Process hotel reservations, assignments, and guest requests with accuracy and efficiency
• Complete nightly audit reports, process, and management reports
• Act as the Manager on Duty for the Hotel and assume responsibilities accordingly
• Provide exceptional guest service, ensuring a high level of satisfaction through building guest relations and being attentive to guest needs

• Support, demonstrate, and promote the company's core values
• Be approachable and engaging with fellow team members
• Treat individuals with dignity and respect regardless of job position
• Exhibit maturity through excellent listening skills
• Educate, inspire, and motivate your team

• Strong knowledge of PMS (Property Management Systems) is required, V1 experience is preferred
• Strong interpersonal, motivational, and leadership qualities
• A smartphone capable of running company applications and communication systems is required
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license

• Maintain confidentiality regarding company information
• Be detail-oriented, organized, and able to multi-task
• Provide outstanding guest service
• Handle conflict situations professionally
• Have excellent problem-solving abilities
• Have strong analytical skills
• Work in a fast-paced environment and deal with stressful situations professionally

• Stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear frequently
• Lift up to 25lbs
• Work at a fast pace and in stressful situations
• Maneuver around the office and facility to collect necessary materials and documents
• Walk and stand for long periods of time