Senior Network Engineer

4 weeks ago

Tampa, Florida, United States Netsync Network Solutions Full time

Job Summary:

Netsync Network Solutions is seeking a highly skilled Network Operations Center (NOC) Senior Network Engineer to join our team. As a key member of our NOC team, you will be responsible for creating and evolving internal IT network infrastructure to ensure reliable delivery of our clients Network Infrastructure services.

Key Responsibilities:

  • Provide top-level support and ownership of network computing infrastructure technologies in a large-scale environment.
  • Optimize stability, availability, reliability, and performance of networking infrastructure.
  • Lead or assist in resolving escalated incidents and participate in problem management activities.
  • Monitor and control infrastructure processes and implement security measures to provide stable and secure systems platforms.
  • Conduct or assist the implementation of new or additional infrastructure technology to augment and improve infrastructure service.
  • Conduct and make recommendations on LAN & WAN resource, performance, and capacity planning.
  • Maintain awareness of industry trends and their advantages so as to recommend technological improvements for the Firm.
  • Cross-train other IT staff in the use or maintenance of network technologies.
  • Configure and manage all NOC tools and software.
  • Configure systems integration through database, API, or scripting.
  • Recommend tools, software, systems, or enhancements to deliver a feature-rich NOC.
  • Recommend process improvements to drive efficiency.
  • Monitor and test network performance for potential bottlenecks and identify possible solutions.
  • Maintain security, backup, and redundancy strategies.
  • Write and maintain custom scripts to increase system efficiency and lower human intervention time on any task.
  • Provide support for complex issues that require escalation.
  • Liaison with vendors and other IT personnel for system or problem resolution.
  • Draft MOP and Change Request documents in compliance with ITIL Standards.
  • Maintain strong working relationships with customers and team.

Requirements:

  • Preferred experience with ManageEngine, JIRA ITSM, Syslog, Traps, Netflow.
  • Extensive experience with Meraki monitoring concepts, technologies, and tools.
  • Experience with SNMP, MIBs, Log Collection.
  • 5+ years of working experience in information security, technical operations, or similar capacities.
  • BA/BS in Computer Science or equivalent, Information Systems or equivalent work experience.
  • Demonstrated ability to work independently and effectively with individuals across various levels.
  • Ability to work in a diverse, fast-paced environment and effectively collaborate across teams.
  • Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
  • Good understanding of information security principles and IT infrastructure including operating systems, applications, communications, and network protocols.
  • Solid understanding of networking and security including routing/networking and TCP-IP protocols.

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