Housekeeping Manager

5 days ago


South Lake Tahoe, California, United States Marriott Full time
Job Summary:

As a key member of our housekeeping team, the Housekeeping Manager is responsible for overseeing all aspects of housekeeping operations to ensure a high level of guest satisfaction and maintain a clean and well-maintained environment. This role involves managing a team of housekeeping staff, supervising daily operations, and ensuring compliance with company standards and procedures.

Main Responsibilities:
  • Manage housekeeping functions and staff to ensure property guest rooms, public space, and employee areas are clean and well-maintained.
  • Direct and work with team members to successfully execute all housekeeping operations.
  • Ensure that standards and procedures are being followed.
  • Maintain strong working relationships with Front Office to ensure effective communications for operational issues.
  • Inventories stock to ensure adequate supplies.
  • Ensures guestrooms, public space, and employee areas are cleaned according to operating standards.
  • Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.

Key Performance Indicators:
  • Guest satisfaction scores.
  • Employee satisfaction scores.
  • Departmental costs.
  • Controllable expenses and cost per occupied room.

Requirements:
  • A minimum of 2 years' experience in housekeeping or a related professional area.
  • High school diploma or GED; or
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

What We Offer:
  • A competitive salary range of $70,000 to $85,000 annually.
  • The opportunity to work for a leading hospitality brand.
  • Relocation assistance available.


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