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Sales Associate I

2 months ago

Kansas City, Kansas, United States Tapestry Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Associate I to join our team at Tapestry. As a Sales Associate I, you will play a key role in delivering exceptional customer service and driving sales growth in our luxury retail environment.

Key Responsibilities:

  • Provide personalized service to customers, responding to their needs and preferences to drive sales and customer loyalty.
  • Develop and maintain product knowledge to effectively communicate features and benefits to customers.
  • Process transactions accurately and efficiently, handling cash, credit, and mobile payments.
  • Maintain a clean and organized store environment, adhering to visual merchandising standards and company policies.
  • Collaborate with colleagues to achieve sales goals and support store operations.

Requirements:

  • 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Possesses current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
  • Ability to communicate effectively with customers and team.
  • Mobility to maneuver the sales floor and stock room to provide and support customer service.
  • Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days.