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Customer Experience Strategist

3 weeks ago

Roseville, California, United States BlastX Consulting Full time
Customer Experience Strategist Job Description:
We are seeking a highly skilled Customer Experience Strategist to join our team at BlastX Consulting. As a key member of our consulting agency, you will be responsible for developing and executing strategies to improve customer experience.

Main Responsibilities:
  • Conduct customer research and analysis to identify areas for improvement
  • Develop and execute strategies to improve customer experience
  • Collaborate with cross-functional teams to implement data-driven solutions

Key Skills:
  • Experience with customer journey mapping and analysis
  • Proficient in digital analytics tools such as Google Analytics and Adobe Customer Journey Analytics
  • Strong analytical and problem-solving skills

About Us:
BlastX Consulting is a leading provider of strategic digital experience advice and implementation services. Our team of experts helps brands drive deeper customer relationships using data-driven insights to optimize the digital experience.