Stringed Instrument Repair Specialist

1 month ago


Houston, Texas, United States Guitar Center Full time

About Guitar Center

Guitar Center is a leading music retailer that embodies the world of creativity and music, encouraging staff to find their own individual sound.

We believe in creating inclusive environments that put our customers first, while fulfilling our mission to develop and nurture lifelong musicians.

Our team is passionate about making a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.


Role Overview

This role requires strong customer focus, initiative, and the ability to train others in product knowledge and sales techniques. As a Stringed Instrument Repair Specialist at Guitar Center, you will provide maintenance and repair services on customer-owned instruments and assist in maintaining store inventory.

You will work closely with customers to understand their needs and provide exceptional customer experiences. This includes interacting with customers, servicing customer-owned instruments with high levels of craftsmanship, maintaining store-owned gear, and completing warranty repair work.


Key Responsibilities
  • Provide expert repair services for stringed instruments, ensuring high-quality craftsmanship and excellent customer satisfaction
  • Maintain store inventory and ensure efficient workflow, meeting productivity standards
  • Train colleagues on product knowledge and sales techniques, promoting a culture of excellence and teamwork
  • Develop and maintain relationships with customers, understanding their needs and preferences
  • Complete warranty repair work and other duties as assigned

Requirements
  • Skilled understanding of repairing guitars and stringed instruments

Salary

$45,000 - $60,000 per year, depending on location and experience.


Benefits

We offer a range of benefits, including:

  • Competitive salary and bonus structure
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Employee discount program


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