Help Desk Specialist

4 days ago


Fairfield, Ohio, United States Workstream Inc Full time
Job Summary

We are seeking a highly skilled Help Desk Specialist to join our team at Workstream Inc.

This role requires excellent communication and problem-solving skills, as well as experience working in a customer-driven environment.

The ideal candidate will have 2 years of experience in a customer-facing role, proficiency in Microsoft applications, and excellent verbal and written communication skills.

Responsibilities include:

  • Providing support and answers to inquiries from dealers and customers
  • Performing quoting and order entry into Company's ERP system
  • Developing digital drawing layouts for customer approval
  • Collaborating with Engineering team to ensure design can be manufactured as shown

Required Skills and Qualifications

  • High school graduate or equivalent
  • 2 years' experience in a customer-driven environment
  • Previous experience using design software to produce drawings
  • Excellent reading, math, and analytical skills
  • Proficient in Microsoft applications

Estimated Salary: $55,000 per year



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