Retail Delivery Merchandiser
4 weeks ago
Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler with a rich history spanning over 123 years. Founded in Birmingham, AL, our company has been dedicated to delivering exceptional service and remarkable people to our customers. We pride ourselves on having the best alcoholic and non-alcoholic beverage portfolio in the country, featuring beloved global and regional brands.
Job Description: Retail Delivery Merchandiser (DM)The Retail Delivery Merchandiser (DM) is a key member of our Retail Sales team, responsible for selling in, delivering, and merchandising all beverage products found in our extensive portfolio of PepsiCo, Keurig Dr. Pepper, and Buffalo Rock private label brands. This role requires a high level of professionalism, attention to detail, and excellent customer service skills.
Key Responsibilities:- Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
- Perform specific activities of the assigned route, including selling in new products, incremental displays, additional merchandising space, and promotions.
- Develop and maintain positive professional customer relationships.
- Communicate all transshipping activity in accordance with Company Policy and Procedures, and visit weekly all transshipping accounts to pick up pallets, trays, etc.
- Take ownership of assigned accounts to ensure the group's success.
- Communicate to the supervisor all new accounts in your assigned sales area.
- Notify supervisor of any change to an existing account, including ownership or closure.
- Properly complete all required paperwork to Company Policy and timeline.
- Monitor all assigned accounts for CDA compliance.
- Communicate daily with supervisor on any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
- Achieve required percentage of Strategic Execution Objectives.
- Execute and achieve all account program key objectives.
- Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
- Remove all damaged and out-of-date products on each account visit following Company policy and procedure.
- Ensure pallets, trays, and CO2 are picked up on each visit and documented by proper paperwork.
- Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting the Core Values.
- Follow all DOT Regulations, Company Policy, and Procedures as they relate to truck check-out, truck check-in, and all settlement processes.
- Required to work weekends, non-traditional hours, and Holidays as needed.
- Attend all scheduled meetings requiring your presence and/or participation.
- Adhere to customer policies for vendors or suppliers, which may include but are not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
- Perform all other duties as assigned.
- Education: High School Diploma or General Education Degree (GED); Preferred
- Experience: No prior experience necessary
- Certifications and Licenses:
- Must have a valid state driver license, for state of residence, with a good driving record
- Must have a valid state Class A Commercial Driver License (where applicable)
- Must be D.O.T Certified (where applicable)
- Competitive salary
- Benefits package including health, dental, and vision insurance
- Retirement plan with company match
- Opportunities for career growth and professional development
- Recognition and rewards for exceptional performance
This is a full-time position that requires a high level of professionalism, attention to detail, and excellent customer service skills. As a Retail Delivery Merchandiser, you will be responsible for selling in, delivering, and merchandising all beverage products found in our extensive portfolio of PepsiCo, Keurig Dr. Pepper, and Buffalo Rock private label brands.
We offer a competitive salary, benefits package, and opportunities for career growth and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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