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Security Officer

2 months ago

Miami, United States AccorHotels Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at AccorHotels. As a Security Officer, you will be responsible for ensuring the safety and security of our guests and staff, as well as protecting the assets of the hotel.

Key Responsibilities
  • Establish a chain of command and responsibility, reporting directly to the Shift Duty Security Supervisor, Assistant Operations Manager, Security Manager.
  • Perform duties according to the Duty Roster prepared by the Director of Security or in his absence, the Assistant Director of Security.
  • Deploy at various duty posts, including Security Control Room Duty, Lobby Duty, Loading Bay, Patrolling or Observation Duty, Back of House, VIP Parking, and other positions where security operations will benefit.
  • Adopt a service-oriented approach in discharging duties to function harmoniously with the concept of the hotel as a place of hospitality.
  • Exercise flexibility to maintain a balance between effectiveness and unobstructiveness.
  • Promote a gentlemanly image for the security service.
  • Act on behalf of the Hotelkeeper on security matters.
  • Protect the safety of guests, staff, their properties, and those belonging to the hotel.
  • Assist other departments in rendering services to customers to maintain or enhance services provided.
  • Act as a host of the hotel by welcoming arriving guests and bidding farewell to departing guests.
  • Greet guests and offer assistance.
  • Lead guests whenever possible if they are uncertain of the location within the hotel premises.
  • Inform and sell other hotel facilities to all visitors of the hotel.
Requirements
  • Good communication skills, both verbal and written.
  • Ability to maintain confidentiality at all times.
  • Understanding and ability to work in a multicultural environment.
  • Minimum 2-3 years of experience in a similar role in a star hotel.
What We Offer
  • Employee benefit card offering discounted rates at AccorHotels worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities.
AccorHotels' Commitment to Diversity and Inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.