Bilingual Consumer Services Coordinator
2 weeks ago
North Los Angeles County Regional Center
Position Title: Consumer Services Coordinator Specialist - Floater - Bilingual Spanish
ROLE SUMMARY: This specialist role encompasses a wide range of responsibilities that facilitate effective case management. The individual will provide essential information, advocacy, and service coordination for consumers and their families within assigned caseloads.
SUPERVISION: The position operates under the general oversight of the Branch Supervisor at branch locations and the Consumer Services Supervisor at the main office. In the absence of a Branch Supervisor or Consumer Services Manager, the CSC Specialist - Floater will report directly to a Director.
KEY RESPONSIBILITIES: The following duties exemplify the types of tasks that may be undertaken. Additional responsibilities may be assigned as necessary:
- Engage in communication with consumers, families, service providers, and external agencies regarding service eligibility, regional center standards, and problem resolution. Utilize various communication methods, including phone and email.
- Facilitate individual program planning, including annual and quarterly reviews, in collaboration with consumers, families, and service providers, while completing necessary documentation.
- Conduct individual family service planning, including initial assessments and periodic reviews, with consumers and their guardians.
- Generate referrals and manage Purchase of Service Authorizations, including changes and terminations as required.
- Provide advocacy support as needed.
- Disseminate information about available resources and services to consumers, families, and care providers.
- Document all case management activities in accordance with established guidelines.
- Maintain case management records and ensure accurate documentation.
- Oversee the Community Resource Database.
- Review incoming case transfers, ensuring proper evaluation of funding authorizations.
- Assess outgoing case transfers to confirm appropriate funding terminations.
- Review Notices of Actions.
- Assist in training and mentoring new staff members.
- Participate in diversity and inclusion initiatives, community outreach, and special projects.
- Perform additional related duties as assigned, including providing backup support as necessary.
EMPLOYMENT REQUIREMENTS:
Knowledge: Understanding of developmental disabilities and social service provision.
Skills: Proficient in assessment, program planning, customer service, and strong organizational abilities. Excellent verbal and written communication skills are essential, along with the capability to convey complex information effectively. Must demonstrate proficiency in computer usage and work well with diverse populations.
Qualifications: A Bachelor’s Degree in social work, psychology, human development, sociology, public health nursing, or a related field is required, along with two years of preferred experience in a regional center as a service coordinator. A Master’s Degree in a related field is preferred.
Additional Requirements: Frequent communication via phone and attendance at out-of-office meetings are necessary. A valid driver's license and reliable transportation are required. This position is classified as non-exempt.
Equal Opportunity Employer: North Los Angeles County Regional Center is committed to providing equal employment opportunities. The organization will consider qualified applicants with criminal histories in accordance with applicable laws.
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
1 month ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
1 month ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob Description Consumer Services CoordinatorThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Bilingual Social Services Coordinator
1 week ago
Los Angeles, California, United States Central ADHC Full timeJob SummaryCentral Adult Day Health Care Center is seeking a compassionate and patient Social Worker/Social Worker Assistant to join our team. As a bilingual candidate, you will have the opportunity to work with the senior population and provide exceptional care and support.Key ResponsibilitiesAssess and evaluate participants to complete Individual Care...
-
Fiscal Management Service Coordinator
3 months ago
Los Angeles, United States HR Alliance Full timeFiscal Management Support Coordinator (Bilingual - Spanish)We are seeking a highly motivated and detail-oriented Fiscal Management Service (FMS) Coordinator to join our team. The ideal candidate will be fluent in both English and Spanish and possess a thorough understanding of California's Self Determination Program (SDP). This role is critical in assisting...
-
Service Coordinator Intake Bilingual/Spanish
2 months ago
Los Angeles, United States North County Regional Full timeJob DescriptionJob DescriptionSupervisionReceives general supervision from the Psychological Services Supervisor. The Position and Job Summary(These are examples of the types of duties that may be performed. Additional duties may be added.)1. Understanding of Lanterman Act eligibility guidelines and familiarity with clinical diagnostic assessments. 2....
-
Service Coordinator Intake Bilingual/Spanish
2 months ago
Los Angeles, United States North County Regional Full timeJob DescriptionJob DescriptionSupervisionReceives general supervision from the Psychological Services Supervisor. The Position and Job Summary(These are examples of the types of duties that may be performed. Additional duties may be added.)1. Understanding of Lanterman Act eligibility guidelines and familiarity with clinical diagnostic assessments. 2....
-
Service Coordinator Bilingual Spanish
2 months ago
Los Angeles, United States North LA County Regional Full timeJob DescriptionJob DescriptionCONSUMER SERVICES SPECIALIST – SPECIALIZED SERVICEThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities....
-
Service Coordinator
2 months ago
Los Angeles, United States North County Regional Full timeJob DescriptionJob DescriptionCONSUMER SERVICES COORDINATORSCOPE: Provides information, advocacy, and service arrangement for consumers and families.SUPERVISION: Receives general supervision from consumer services supervisor.EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)1. Initiates and...
-
Consumer Services Coordinator
2 months ago
Los Angeles, United States North Los Angeles County Regional Center Full timeJob DescriptionJob DescriptionThe OrganizationNorth Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in...
-
Care Coordinator I Bilingual
2 weeks ago
Los Angeles, United States Bayview Hunters Point Foundation for Community Improvement Full timeCare Coordinator Spanish Bilingual (Metro Child and Family) This position is partially remote, and you have the option to elect into a 9/80 flex work schedule. The pay range for this role is between $23.36 - $24.59 per hour.About Didi HirschDidi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance...
