Logistics Coordinator

3 weeks ago


Boston, Massachusetts, United States European Watch Company Full time
European Watch Company - Fulfillment Manager Job Description

We are seeking a detail-oriented and composed Logistics Coordinator to manage the daily logistics of our luxury watch shipments. The ideal candidate will thrive under pressure, possess excellent organizational skills, and demonstrate a strong commitment to delivering an exceptional customer experience.

Key Responsibilities:

  • Manage high-volume shipping tasks with precision and composure under pressure.
  • Ensure proper packaging, labeling, and on-time delivery of luxury watch packages daily.
  • Handle returns, including domestic and international shipments, ensuring accurate documentation and smooth customs processing.
  • Communicate frequently with FedEx to resolve shipping issues, adjust routes, and track shipments to ensure customer satisfaction.
  • Generate detailed invoices, warranty cards, and appraisals, maintaining accurate records for all transactions.
  • Coordinate high-value shipments with Malca-Amit, ensuring safe handling, delivery, and proper documentation.

Required Skills and Qualifications:

  • Able to manage high-volume shipping tasks with precision and composure under pressure.
  • Strong attention to detail, exceptional organizational skills, and a proactive, driven attitude.
  • Excellent communication skills and experience with shipping software is a plus (ShipStation, FedEx Ship Manager).
  • Experience with international shipping and customs documentation is a plus.
  • Proficient in Microsoft Excel for tracking and record-keeping.

Estimated Salary: $60,000 - $80,000 per year


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