Senior Application Development Engineer

3 weeks ago

Picayune, Mississippi, United States Momentive Full time
Job Title:

Application Development Engineer - Personal Care

Job Summary:

We are seeking a highly skilled Application Development Engineer to join our Personal Care team. As a key member of our team, you will be responsible for developing and optimizing new products and applications, building strong relationships with customers, and delivering excellence in technical support and solutions.

Key Responsibilities:
  • Develop new formulations demonstrating the performance benefits of Momentive's product portfolio based on a strong understanding of the industry customer needs and end-use applications.
  • Understand competitive technologies, identify alternatives to existing competitive grades, and independently plan and execute laboratory work in support of customer requests, new product launches, quality complaints, and assessment of competitive materials as assigned.
  • Create instructions/guidelines with the response on main customers' technical questions and issues, maintain and promote a safe laboratory environment in accordance with applicable quality standards, and work closely with marketing, sales, technology, and other teams to identify new business opportunities to drive growth for the business.
  • Active participation in calls and meetings, providing valuable feedback on Momentive colleagues' requests, share information regarding local markets update, customers' success stories, new benefits, and performance of Momentive or competitive products, and provide support to the ADE team members searching for information to respond customers' issues.
  • Independently provide professional customer support related to the use of new and existing products, presenting technologies, answering questions, troubleshooting, translating customer needs, and providing technical and marketing recommendations, arrange regular distributors/customers/new employees' trainings, create promotional literature and other tools (flyers/new presentations/videos) to support distribution teams, have the ability to develop close relations with customers/distributors, be an active participant of exhibitions/seminars/other events and represent MPM in public platforms when needed, and help with organization and samples preparation for those activities.
  • Good understanding of market trends and the ability to use this knowledge while talking with external and internal customers in exhibitions/seminars/trade shows, completes other duties as assigned.
Requirements:
  • Bachelor's in either Chemistry, Chemical Engineering, Biotechnology, or other related Science Degree.
  • 5+ years of experience in Personal Care industry within any of these roles: Application Development, and/or Product Development, and/or Technical Service role.
  • Familiarity with the use and application of common raw materials used in the desired industry.
  • Comfortable and well-versed presenting in front of customers and face-to-face customer meetings.
  • Excellent oral and written communication skills.
  • Have the ability to independently perform or coordinate any required analytical testing, interpret results, and draw conclusions for review with scientists and engineers.
  • Demonstrated ability to prioritize and handle multiple projects simultaneously.
  • Experience working in a cross-functional team environment with strong customer focus.
  • Problem-solving skills.
  • Proficiency in Microsoft Office.
  • Ability to lead projects with minimal supervision.
Preferred Qualifications:
  • Demonstrated skill in formulation of industry product forms.
  • Able to effectively communicate results clearly and precisely and document conclusions and recommendations, including authorship of formal reports.
  • M.S in applicable technical discipline.
  • Creative self-starter.
  • Experience in two or more Personal Care applications (color cosmetics, skin/sun care, hair care, etc.).
  • Demonstrated leadership to lead junior chemists for projects.

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