Support Specialist

2 weeks ago


Malta, Idaho, United States MyCareers Full time

Join Our Team:

We are excited to announce a new opportunity for a skilled Customer Service Representative to join our team at MyCareers in Malta, NY. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and effective manner. If you are a motivated and detail-oriented individual with a passion for delivering outstanding customer experiences, we encourage you to apply

About the Role:

This is an exciting opportunity to join a dynamic team and contribute to the growth and success of MyCareers. As a Customer Service Representative, you will have the chance to develop your skills and expertise in a fast-paced environment, working closely with our customers to deliver exceptional results.

Responsibilities:

  • Respond to customer inquiries via phone, email, or in-person interactions
  • Resolve customer issues in a timely and effective manner
  • Develop and maintain knowledge of MyCareers' products and services
  • Work collaboratively with internal teams to address customer needs

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 1 year of customer service experience in a call center or similar environment
  • Excellent communication and problem-solving skills
  • Ability to work in a team-oriented environment and adapt to changing priorities

Salary and Benefits:

  • Competitive salary starting at $18.92 per hour plus performance bonus opportunities
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A supportive and inclusive work environment that fosters collaboration and teamwork


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