Cloud IT Engineer
2 days ago
Company Overview
Cloud Software Group is a leading cloud solution provider, serving over 100 million users worldwide. As a Principal Service Automation Engineer, you will be part of the team that manages the Citrix platform for our Cloud Software Group enterprise.
Job Description
As a technical leader, your outputs will have a broad impact and high visibility across all levels of the business. You will design and implement optimized solutions for Citrix Workspace, DaaS, Enterprise Browser, and Secure Private Access, ensuring that our services meet the high expectations of leveraging Citrix products internally at Cloud Software Group.
Key Responsibilities:
- Design and implement optimized solutions for Citrix technologies.
- Engage with internal customers to understand requirements and design solutions to meet demand.
- Provide operational and business-as-usual (BAU) support for various services.
- Mentor junior engineers and support staff, providing technical leadership.
- Work closely with security and infrastructure teams to ensure secure integration of Citrix solutions within the larger IT environment.
- Take point as the technical leader during outages or major incidents.
- Prepare documentation and architectural methodologies.
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