Packaging and Shipping Expert
3 days ago
The UPS Store is seeking a detail-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will provide expert advice on our products and services, ensuring that customers receive personalized solutions to meet their shipping needs. Your excellent communication and problem-solving skills will enable you to deliver exceptional customer service.
About the Job:
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Practice good listening skills with customers, colleagues, and leadership
- Take ownership of customers' shipping needs and offer viable solutions
- Learn all product and service offerings, alternative solutions, and industry trends
- Operate equipment, software, and devices in an expert fashion and teach others
- Maintain a clean, organized, and safe working environment
- Perform other duties as assigned
Job Requirements:
- Retail/customer service experience
- Good communication and people skills
- Excellent packing skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
Compensation Package: Estimated salary range $65,000 - $85,000 per year, depending on location and experience.
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