Packaging and Shipping Expert

3 days ago


Frisco, Texas, United States The UPS Store Full time

The UPS Store is seeking a detail-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will provide expert advice on our products and services, ensuring that customers receive personalized solutions to meet their shipping needs. Your excellent communication and problem-solving skills will enable you to deliver exceptional customer service.

About the Job:

  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Practice good listening skills with customers, colleagues, and leadership
  • Take ownership of customers' shipping needs and offer viable solutions
  • Learn all product and service offerings, alternative solutions, and industry trends
  • Operate equipment, software, and devices in an expert fashion and teach others
  • Maintain a clean, organized, and safe working environment
  • Perform other duties as assigned

Job Requirements:

  • Retail/customer service experience
  • Good communication and people skills
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Compensation Package: Estimated salary range $65,000 - $85,000 per year, depending on location and experience.


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