Nutrition Services Assistant

4 days ago


Allentown, Pennsylvania, United States St. Luke's University Health Network Full time

Job Summary:

The Food Service Aide provides exceptional customer service to patients, visitors, and coworkers in the cafeteria. This role involves preparing equipment and food for service, serving meals, and maintaining a clean and well-stocked environment.

Key Responsibilities:

  • Customer Service: Greet customers and patients in a friendly and genuine manner, adhering to Service Excellence guidelines.
  • Food Preparation and Service: Prepare and set up steam tables and counters, obtain and place dishes, utensils, and food items, and serve customers according to portion control standards.
  • Supply Management: Maintain adequate supplies of food and non-food items, communicate needs with kitchen staff, and ensure the area is always well-stocked and presentable.
  • Cashier Duties: Perform cashier duties accurately and according to guidelines.
  • Food Preparation and Assembly: Assist with food preparation, assemble patient trays according to selections and diet orders, and record calorie count information as required.
  • Tray Delivery and Retrieval: Transport tray carts, deliver and retrieve patient trays, and record food/equipment temperatures as assigned.
  • Sanitation and Cleaning: Participate in post-meal cleanup tasks, complete sanitations and cleaning duties as assigned, and demonstrate teamwork at all times.

Physical and Sensory Requirements:

Frequent prolonged standing and walking for up to 8 hours per day, 2 hours at a time, is required to perform duties. Handling, firm grasping, twisting, and turning is frequent. Frequent lifting, carrying, pushing, and pulling up to 50 pounds. There is occasional stooping, bending, and reaching above shoulder level. Must have ability for touching, when handling food, hearing as it relates to normal conversation, and seeing as it relates to general vision.

Education and Experience:

High school graduate or equivalent desired, not essential. Ability to read and write English and communicate effectively. At least 1 year of cafeteria or waitressing experience preferred.

Equal Opportunity Employer:

St. Luke's University Health Network is an Equal Opportunity Employer.



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