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Customer Experience Specialist

3 weeks ago

Waynesboro, Virginia, United States Kohl's Full time

Kohl's is searching for a Customer Experience Specialist to join our team. As a specialist, you'll be responsible for creating a positive shopping environment by delivering exceptional customer service and ensuring seamless transactions.

The estimated salary for this position is approximately $30,000-$40,000 per year, considering the job's requirements and industry standards.

Key Job Responsibilities:

  • Deliver exceptional customer service, ensuring every customer leaves satisfied
  • Process customer transactions accurately and efficiently, handling cash, credit, and debit transactions
  • Respond to customer inquiries and resolve any issues promptly
  • Offer product recommendations based on customer preferences
  • Maintain a clean and organized workspace, adhering to our store's high standards

Qualifications:

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Basic math skills and attention to detail
  • Ability to stand for extended periods and lift up to 25 pounds
  • Friendly and approachable demeanor