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Client Access Support Specialist
2 weeks ago
Central City Concern is a nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty, and addictions. Our mission is to end homelessness through outcome-based strategies that support personal and community transformation.
We believe that everyone deserves access to quality healthcare, regardless of their background or socioeconomic status. That's why we provide a range of services, including medical care, behavioral health treatment, and supportive housing. Our goal is to help individuals achieve stability, independence, and self-sufficiency.
About the Job
This position will work as a member of a multi-disciplinary team to deliver comprehensive, person-centered, integrated services. As a Client Access Specialist II, you will be responsible for coordinating patient intake, verifying insurance information, and communicating with patients about CCC and clinic policies and procedures.
You will also work closely with major insurances to promote intakes for their clients and assist Operations Manager in planning upcoming month's template for intakes.
Responsibilities
* Coordinate patient intake and verify insurance information
* Communicate with patients about CCC and clinic policies and procedures
* Partner with major insurances to promote intakes for their clients
* Assist Operations Manager in planning upcoming month's template for intakes
Requirements
* High school diploma or GED required. Prefer Associate's Degree or higher in health or social service-related field of study
* 1 year of experience in a medical office setting or administrative support role AND 1 year of experience with medical insurance, authorizations, and referrals OR 2 years high-volume public contact position that utilized customer service and 1 year of experience with medical insurance, authorizations, and referrals
* Medical background (CNA, MA etc.) preferred but not required
* Experience working with electronic health records
* Bilingual in Spanish preferred
Why Join Us?
* Be part of a dynamic and supportive work environment that aligns with our mission and values
* Opportunities for professional growth and development
* Competitive compensation and benefits package
* A chance to make a difference in the lives of our patients and community
Apply Now