Employment Specialist 2

3 weeks ago

Hermiston, United States State of Oregon Full time
Job Summary:

We are seeking a highly skilled and dedicated Employment Specialist 2 to join our team at the Oregon Employment Department. As a key member of our workforce development team, you will play a critical role in providing high-quality services to individual Oregonians and employers seeking assistance from WorkSource Oregon.

Key Responsibilities:
  • Provide customized one-on-one conversations to customers, reviewing and assisting with registration, gathering necessary information to determine customer needs, and referring to community resources and supportive service agencies as appropriate.
  • Interview a high volume of job seekers, determining their transferable skills, interests, and employment goals, identifying barriers to successful job search, and exploring possible solutions to remove these barriers.
  • Assist with application processes, documentation, and effective interviewing techniques, gaining and maintaining familiarity with local employment needs to provide relevant job search support and assistance to job seekers.
  • Make work-based opportunities available to customers in accordance with local area plans and investment strategies, pursuing On-The-Job Training (OJT) opportunities with employers and making appropriate OJT-related referrals for work-ready job seekers.
  • Conduct staff-assisted talent development workshops to teach essential skills for work readiness, referring customers to attend these workshops and activities to enhance their job interview success.
Requirements:
  • Two years of experience providing customer service, including requesting and reviewing information, documentation, and deciding an action based on the information.
  • Examples of qualifying experience include eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry experience involving the above-stated responsibilities.
  • Two years of education or experience, with 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business, or Public Administration, Communication, or a related field substituting for one year of experience.
What We Offer:
  • A workplace that balances productivity with enjoyment and encourages learning and mentoring.
  • Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service.
  • A workplace that fosters fairness, equity, and inclusion, maintaining a workplace environment where everyone is treated with respect and dignity, regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking.
  • Work/life balance, 11 paid holidays a year, and access to the Public Service Loan Forgiveness (PSLF) program, which may forgive student loan debt after 120 qualifying payments while working full-time for a qualifying employer.

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