Programmer Analyst

We are seeking a skilled Programmer Analyst to join our agile team at Aegon Asset Management. As a key member of our team, you will be responsible for designing, developing, and maintaining reliable, responsive, secure, and cost-effective tools and infrastructure for the collective success of the business.

• Install, configure, and maintain various on-premises 3rd party applications, including Windows and Linux-based systems.
• Onboard, configure, and support various SaaS applications.
• Install, configure, and support various Windows services, web services, IIS-based web applications, and IIS configurations.
• Identify manual processes and procedures and design and implement automation solutions.
• Develop and maintain technical documentation, including knowledge base articles and best practices.
• Provide third-tier support to operations and support teams, troubleshooting and resolving issues related to cloud or on-premises infrastructure and deployments.
• Ensure systems and software are kept up to date with security patches and updates.
• Ensure adherence to change control processes.
• Support the team and business customers with day-to-day requests, change, and incident tickets.
• Coordinate with coworkers, clients, operations, technical support, and vendors.

• Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent education/experience.
• Minimum of 2 years of work experience.
• Masters degree in Information Systems, Computer Science, or a related field is acceptable in lieu of work experience.

• Solid understanding of the software development life cycle (SDLC).
• Direct experience with installation and maintaining various types of third-party applications.
• Excellent problem-solving and troubleshooting skills.
• Knowledge of cloud platforms and products, such as AWS, EC2, RDS, Load Balancer, Route53, IAM Roles, Terraform.
• Knowledge of various CICD tools, such as GitHub, CloudBees, Jenkins, Nexus Repository, UrbanCode Deploy, SonarQube.
• Understanding of networking concepts, firewall rules, certificates, SSO, active directory/LDAP, SAML.
• Scripting skills using various technologies, such as PowerShell, Python, SQL DML.
• Strong oral and written communication skills.
• Experience working on agile teams.
• Demonstrate the key critical behaviors of commitment to task, communication, customer focus, decision making/problem solving, tolerance of ambiguity, planning, prioritizing, and goal setting.
• Experience working in multiple OS (Windows, Linux).
• Experience working in various tools (Jira, Confluence, ServiceNow, Microsoft 365).
• Ability to identify and resolve complex technical issues.
• Knowledge of relational databases and concepts.
• Understanding of Scaled Agile Framework (SAFe) principles.
• Asset Management services or related industry knowledge.

Aegon Asset Management is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to fostering a diverse workforce and an inclusive culture. We value diversity in the full range of human uniqueness without limitation, including race, gender, ability, language, culture, beliefs, age, origin, background, perspectives, and experiences.

We are open to considering flexible working practices. Please talk to us about what this means for you.

Aegon Asset Management is a people business, and we recognize that delivering excellent client outcomes comes from embracing diverse perspectives. We invest in our employees and offer a competitive rewards program, including incentive compensation, health and wellness benefits, retirement programs, and learning and development opportunities.

We are committed to equal employment opportunity and do not discriminate against any applicant or employee because of age, religion, sex, gender identity, genetic information, race, color, national origin, pregnancy, sexual orientation, marital status, participation in the uniformed services, physical or mental disability, or any other status protected by federal, state, or local equal employment opportunities laws.