Pharmacist (Full or Part Time) Team Member

1 day ago

Avon Park, Florida, United States Walgreens Full time

Job Summary



We are seeking a skilled Pharmacist (Full or Part Time) Team Member to join our team at Walgreens. As a key member of our pharmacy team, you will play a vital role in providing exceptional patient care and ensuring the efficient operation of our pharmacy.



Responsibilities




  • Provide pharmacy consulting services to patients, including counseling on medication usage, potential side effects, and interactions.
  • Offer preventive and clinical healthcare services, such as immunizations, diagnostic testing, and patient outcomes services.
  • Ensure the proper compounding, dispensation, review, and verification of prescribed medications in accordance with regulatory guidelines and company policies.
  • Support the efficient workflow of the pharmacy and assist the pharmacy manager in identifying ways to optimize pharmacy financials and inventory management.
  • Engage patients by greeting them and offering assistance with products and services, resolving patient issues in a timely manner, and answering questions to ensure a positive patient experience.
  • Model and share customer service best practices with all team members to deliver a distinctive and joyful experience.
  • Connect with patients by anticipating their needs and proactively offering services, supporting efforts to enhance patient experience by increasing awareness of healthcare services offered through Walgreens.
  • Participate and assist in events that reflect the unique communities we serve, as requested by Store Manager, Healthcare Supervisor, District Manager, or Pharmacy Manager.
  • Counsel patients and answer their questions regarding medication usage, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical providers as needed to ensure medication is taken correctly and health needs addressed.
  • Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management, ensuring the pharmacy operates in accordance with regulations, company policies, and standards.
  • Assist pharmacy manager with establishing procedures that promote the efficient workflow of the pharmacy, including assigning roles, coordinating activities, and soliciting team member suggestions.
  • Maintain current knowledge of information technology associated with pharmacy systems, including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients and pharmacy staff.
  • Ensure the accurate processing of insurance claims to resolve patient issues and prevent payment rejections, following up with insurance companies and medical providers, and participating in 3rd-party audit.
  • Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions, and allergies, suggesting alternative medications and answering medical provider questions.
  • Perform clinical and wellness services, such as immunizations, diagnostic testing, disease state management, and other healthcare services.
  • Assist and support the pharmacy manager in analyzing performance data, including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.
  • Develop and maintain good connections with local medical community, including physicians, nurses, and other healthcare providers, participating in community outreach activities to promote the pharmacy business, enhance growth opportunities, and provide more joyful lives through better health.
  • Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues, conducting virtual product review by following specific company procedures and guidelines in virtual environments.
  • Assist the Pharmacy Manager with staff hiring and training, reinforcing the direction of Pharmacy Manager in staff performance by coaching, providing constructive feedback, monitoring customer service, and fostering team member development.
  • Promote teamwork and motivate team members by establishing expectations, monitoring and recognizing progress, and fostering a shared vision.
  • Maintain current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services.
  • Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications, maintaining awareness of developments in retail and management, and pursuing best practices that would enhance performance.
  • Obtain necessary certifications, education credits, and training, including learning modules, as required by the Company.
  • Seek professional development by monitoring one's performance, soliciting constructive feedback, and leveraging pharmacy manager and store manager as mentor and coach.
  • Support the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.


About Walgreens and WBA



Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy, and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health.

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